ANTI-MONEY LAUNDERING POLICY accepts transactions only from customers whose credit cards were issued in countries where the services provided by it are lawful, and it does not accept transactions from countries as may be decided by the acquirer. As an international service provider, follows strictly the AML and due diligence procedures in each of the targeted countries and confirms that no transactions will be accepted from countries outside the above-mentioned list.

Customer Identification Procedure (CIP) is carried out on the following stages:
- While establishing the relationship
- While carrying out a financial transaction
- When the branch/office has a doubt about the authenticity/veracity or the adequacy of the previously obtained customer identification data.

Customer identification means identifying the customer and verifying his/her identity by using reliable, independent source documents, data or information. obtains sufficient information including, but not limited to, ID, valid utility bill, transaction verification proofs etc. necessary to establish, to their satisfaction, the identity of each new customer, whether regular or occasional, and the purpose of the intended nature of banking relationship. Being satisfied means that must be able to satisfy the competent authorities that due diligence was observed based on the risk profile of the customer in compliance with the extant guidelines in place in accordance with the relevant jurisdiction/s where such requirements may apply.

For questions/comments regarding these guidelines, please contact us at [email protected]